Privacy Policy

Effective October 29, 2026

Spa City Doorstep Auto Spa (“we,” “us,” or “our”) provides mobile auto detailing in the Hot Springs, Arkansas area. This policy explains how we handle information when you visit our website, contact us, request services, or use our Google Business Profile messaging.

Information we receive

You may provide your name, phone number, address or service location, vehicle details and photos, appointment and booking information, payment information, and the contents of your messages. Our website’s callback form prepares a text message with your name and phone number in your device’s messaging app; you choose whether to send it.

Website hosting and related services may automatically process technical information such as your IP address, browser, device information, and the time and pages accessed. Cookies or similar technologies may be used to operate or secure the website.

How we use information

We use information to respond to inquiries, prepare quotes, arrange appointments, provide services, process payments, communicate with customers, maintain business records, protect our services, and meet legal obligations.

Messaging and the Google AI agent

If available, Google Business Profile messaging lets you contact us through Google’s messaging service. An AI agent may answer questions or help with booking requests, and we may review conversations and respond personally. Information you send may include your phone number, messages, photos, vehicle details, and booking information. Google processes this information to provide the messaging and AI services, and mobile carriers may handle message delivery. See Google’s Privacy Policy. Please do not send payment card details through chat.

Payments and sharing

We use Square to process card payments and may accept Apple Cash, PayPal, Zelle, and cash. The payment provider you choose processes payment information under its own privacy practices; we may keep transaction and payment records. Information may also be shared with website hosting, communications, and other service providers as needed to provide their services, and when required by law or to protect our rights or safety.

Our website is hosted using Cloudflare. Other services linked from our website, such as social media or messaging services, have their own privacy policies.

Retention, security, and choices

We keep information for as long as reasonably needed for these purposes, including maintaining business records and meeting legal obligations. We use reasonable measures to protect it, although no storage or transmission method is completely secure. You may contact us to ask about, correct, or request deletion of information you have provided. We will review requests under applicable law and may need to retain certain records.

Contact and updates

For privacy questions or requests, call or text Spa City Doorstep Auto Spa at (501) 669-6024. We may update this policy by posting a revised version here with a new effective date.